Whatco

CaixaBank

Banking & insurance · Spain

CaixaBank is Spain's largest retail bank and owns Banco BPI in Portugal: it takes deposits from about 21 million customers, lends them out as mortgages and business loans, and sells funds, pensions and insurance through its branches and apps.

What makes it different

Most income is interest on loans funded by deposits.

€10.67BNet interest incomeFY2025

Lending out customer deposits at a margin is the core earner; fees and insurance come on top.

How big it is

How big is CaixaBank?

€16.27BGross incomeFY2025
20.7MCustomersFY2025
4,552Branches2025
How it makes money FY2025

Mostly interest on loans.

  • Net interest income66%€10.67B
  • Fees and commissions24%€3.97B
  • Insurance8%€1.30B
  • Other income2%€333M
How the business works

Gather deposits. Lend. Cross-sell.

  1. 1Deposits and savings
  2. 2Mortgages and business loans
  3. 3Insurance, funds, pensions

One customer relationship earns from loans, insurance and cards.

Brands and businesses

More than CaixaBank.

Who owns it
  • "la Caixa" Banking Foundation (via Criteria Caixa, S.A.U.)31.269%
  • FROB (via BFA, Tenedora de Acciones, S.A.)18.082%
  • BlackRock, Inc.4.72%

CEO: Gonzalo Gortázar Rotaeche

Who it competes with
SantanderBBVABBanco SabadellBBankinter
Key moments
  1. 1904Caja de Pensiones para la Vejez is founded
  2. 1989Expansion across Spain
  3. 1990Merger creates ”la Caixa”
  4. 2007Criteria CaixaCorp is listed
  5. 2011CaixaBank is created and listed
Sources

Every number on this page comes from CaixaBank's own reports.

Full profile

The rest of the story is in the app.

What CaixaBank tracks41 metrics
Customers
Digital customers
Imagin customers
Results, quarter by quarterwith a chart
Revenue
Profit
Margin
The full timeline17 moments
2017
2018
2021
CaixaBank vs Santanderside by side
Revenue
Profit
People
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