ING
Banking & financial services · Netherlands
ING is a Dutch bank that serves about 40 million customers in 38 countries, mostly through mobile-first retail banking in Europe and a wholesale bank for companies and institutions.
What makes it different
Nearly nine in ten customers mainly bank on their phone.
87%Customers choosing mobile as primary channelFY2025
ING builds around the mobile app, which is where most customers choose to do their everyday banking.
How big it is
How big is ING?
€23.0BIncomeFY2025
€721.4BCustomer deposits2025
62,770EmployeesFY2025
How it makes money FY2025
Two-thirds comes from retail banking.
- Wholesale Banking31%€7.0B
- Retail Netherlands22%€5.0B
- Retail Other22%€4.9B
- Retail Germany13%€3.0B
- Retail Belgium12%€2.7B
How the business works
Win the main account. Lend. Charge fees.
- 1The primary customer via app
- 2Mortgages and business loans
- 3Fees on payments and investing
A customer who makes ING their main bank brings deposits, loans and fees at the same time.
Who owns it
- BlackRock, Inc.5.28%
- Capital Research and Management Company4.99%
- Amundi Asset Management3.02%
CEO: Steven van Rijswijk
Who it competes with
Key moments
- 1762Barings Bank starts in London
- 1991ING Groep is created
- 1997ING Direct opens beyond the Netherlands
- 2008Dutch State buys €10B of capital securities
- 2014Think Forward strategy launched
Sources
Every number on this page comes from ING's own reports.
Full profile
The rest of the story is in the app.
What ING tracks24 metrics
Customers
Mobile primary customers
Loans and advances to customers
Results, quarter by quarterwith a chart
Revenue
Profit
Margin
Where the money comes from5 regions
Netherlands
Germany
Belgium
The full timeline20 moments
2014
2021
2025
ING vs BNP Paribasside by side
Revenue
Profit
People
Point your phone at a logo.
See the company behind it.
The full story in 12 chapters · compare any two companies · 335 companies, and any other on request.
Download on the App Store
