Whatco

Shiseido

Cosmetics and beauty · Japan

Shiseido makes and sells skin care, makeup and fragrance under brands such as SHISEIDO, Clé de Peau Beauté, NARS and ELIXIR, through department stores, drugstores, travel retail and e-commerce.

What makes it different

China and travel retail outsell its home market.

35.3%Net sales in China & Travel RetailFY2025

Shiseido earns more in China and travel retail than in Japan, where it was founded.

How big it is

How big is Shiseido?

¥970.0BNet salesFY2025
35%E-commerce shareFY2025
26,330EmployeesFY2025
How it makes money FY2025

China and travel retail is the biggest region.

  • China & Travel Retail35%¥342.2B
  • Japan30%¥295.3B
  • EMEA15%¥141.1B
  • Americas11%¥106.6B
  • Other9%
How the business works

Science-led beauty. Brands for every channel.

  1. 1Science-led skin care, makeup
  2. 2Prestige and mass brands
  3. 3Counters, drugstores, online

Beauty consultants sell the prestige brands in department stores, while drugstores carry ELIXIR.

Who owns it
  • The Master Trust Bank of Japan, Ltd. (Trust Account)17.1%
  • Government of Norway5.44%
  • Custody Bank of Japan, Ltd. (Trust Account)5.13%

CEO: Kentaro Fujiwara

Who it competes with
L'OréalEstée LauderKKaoCCotyAAmorepacificLLVMH (beauty)
Key moments
  1. 1872Founded in Ginza, Tokyo
  2. 1897Eudermine skin lotion launched
  3. 2000NARS acquired
  4. 2019Drunk Elephant acquired
  5. 2021Personal care business divested
Sources

Every number on this page comes from Shiseido's own reports.

    Full profile

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    What Shiseido tracks24 metrics
    Employees
    Researchers
    Women at management level
    Results, quarter by quarterwith a chart
    Revenue
    Profit
    Margin
    Where the money comes from5 regions
    China & Travel Retail
    Japan
    EMEA
    The full timeline15 moments
    1983
    2021
    2025
    Shiseido vs L'Oréalside by side
    Revenue
    Profit
    People
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